Shipping Information

When using the cart or checking out, make sure to select your State/Province and put in your city and postal code to see our shipping options.

We will ship your order within one to two business days from the time you place your order. For orders placed during the weekend, order processing will occur on the next business day. We offer standard and expedited delivery options via UPS. Oversize items (patio furniture, large BBQ's, etc.) will be delivered via a home delivery service. Online orders can be shipped within the contiguous 48 states only. We cannot ship to PO boxes, Alaska, Hawaii, foreign countries or APO/FPO addresses. See below for service level details.

Standard delivery: Our standard shipping method is ground delivery via UPS. You should receive your products within 2 – 7 business days from the day your order is shipped.

If your order contains more than one item, your shipment may be fulfilled from multiple locations and may result in multiple packages. No additional shipping cost will be added to your order.

Each order will receive an order shipment confirmation email at the time the order is shipped. This email contains tracking infomation for your order.

Before signing the delivery receipt, please inspect the carton(s) for any damage, crushing, dents, etc. and note this on the delivery receipt before signing the receipt.

After accepting delivery, please keep all packaging materials in case you find damage or defects after delivery. If you do find damages or defects, contact Customer Care at 760-728-4265 and we will work with you to resolve.

Customer Service hours:

Monday – Saturday: 8 am – 6 pm PST

Sunday: 9 am – 5 pm PST

Free Shipping Details

Occasionally free shipping is offered on our website. During these offers, the following criteria apply:

•To qualify for free shipping, your order must total the stated promotional amount or more before any taxes or shipping charges are added.

•Free shipping applies only to locations in the contiguous United States. We cannot ship to PO boxes, Alaska, Hawaii, foreign countries or APO/FPO addresses.

•Free shipping applies to standard ground shipping via UPS.

•Offer not valid on expedited shipping.

•Offer not valid for oversize/overweight items requiring home delivery via a third party freight carrier, unless otherwise stated.

•Free shipping does not apply to prior purchases or special order items.

•Free shipping will not apply if eligible items are cancelled, resulting in an order total of less than the stated promotional amount.

•Free shipping is a limited-time offer and subject to change without notice